From the tool card (emphasis in original--will try to scan it later and update this post with the image):
"Don't back talk back. This creates a power struggle or a revenge cycle."
1) Validate feelings. "Sounds like you are really angry."
2) Take responsibility for your part. "I realize I talked disrespectfully to you by sounding bossy or critical."
3) Take some time apart until you both can communicate respectfully.
This is great advice. In general, when a communication problem exists, it's a good idea to validate what the other person is saying in a kind way before presenting your side. And it's only just to apologize when you have behaved in a way you shouldn't have. This goes for children, spouses, friends, coworkers--anyone.
The tool card doesn't address what Back Talk is exactly, and this is the part I've been considering lately. Back Talk was a BIG THING when I was a child, almost the worst thing I could do to my parents.
A few different types of behavior fell under the general heading of Back Talk. Speaking rudely to my parents. Expressing anger to my parents. Complaining and/or expressing resistance to my parents about something they wanted me to do. Saying the word no to my parents. I'm sure I'm leaving some out.
Back Talk, though, is distinguished by one thing, did you notice? It only goes in one direction: from child to adult. A parent can't Back Talk a child. An adult can't Back Talk a spouse or a coworker (well, outside of an abusive spousal relationship, perhaps, and of course that is completely wrong).
Adults can argue and disagree and speak rudely or complain to one another, but nobody refers to this as Back Talk. I think Back Talk is specific to the parent (or other caregiving adult)-child relationship, and I think it is wrongly rooted in the false notion that children ought to respect their elders because they are only children and the adults are Adults.
The issue of insubordination is perhaps appropriate in the military, but since I do not (or try not to!) guide my children in an authoritarian manner, it's not relevant. I discipline through modeling behavior and guiding them--I am not trying to control them. I do not argue from my own authority when I am addressing a discipline issue, which is why I don't use the phrase "Because I said so!"
Now don't misunderstand me--I hate it when my kids are rude to me. It's not nice. It makes me mad. And there's a little voice inside my head that says "Don't you Back Talk me!" That Back Talk Voice is wrong, because there is no Back Talk here. There are rude ways to speak to the other humans in this house, and there are better, kinder ways to speak.
I want my kids to speak kindly to me and Brendan and our family and friends, not because we are adults, but because we are human beings. In turn, I make an effort to speak kindly to my children, not because I'm trying to patronize them, but because they are human beings. Giving the people we care most about the benefit of the doubt and treating them with kindness is an expression of the Benevolent Universe Premise.
So, in our family, Back Talk as such doesn't really exist. When the kids speak to me rudely, I'll say something like "Could you try saying that again in a nice way?" or "Can you think of a way to ask me that that would give me a reason to help you?" or "I don't like it when you speak to me so rudely. It makes me feel mad." or "Why don't you say 'I don't like that.' instead of what you just said? That would be a kinder way to say what you're feeling."
If one of them says "I don't want to do that!" or "No!" that's not Back Talk. It's okay to have your feelings about whatever it is you don't want to do. Now, of course, you may still have to do that thing--you may still have to brush your teeth or get in the car or take a drink of water. But it's okay not to like it. And it's okay to say that. If the way in which the kid expresses his opposition is unkind, then I'll help him find better words.
And sometimes, when they are opposing what I want them to do, it's a chance for me to problem-solve with them. Sometimes, especially if we're not speaking rudely to each other, we are able to find a solution that meets all of our needs, and that solution might be different from what I originally had in mind.
Because we do not hold obedience as a virtue, and because we do not expect our kids to respect adults simply because adults are older, and because we encourage our children to express their emotions (and we help them learn to do that appropriately), Back Talk is just not something we encounter. However, the advice on the tool card is good, as I said, because it's easy to get caught up in a cycle of rude speaking (child and adult). I know this all too well.
I have more I'd like to say about this, with specific examples, but I'll have to save it for a follow up post. I'd love to hear your comments about this issue, whether you agree with me or not!